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Terms & Conditions

HI, THERE! Please read our terms and conditions before placing your order, as we may change our Terms and Conditions from time to time.

  • SIGNING UP

    Signing up at our website will not only make your shopping experience faster, you will also be able to get our latest updates that you would not want to miss. By signing up you are going to need to provide detailed information regarding your name, email, shipping address, mobile phone number and more. Be sure to give us your most current and accurate information to us. We will definitely keep your information private!

  • REGISTER BENEFIT

    By signing in, you will get a lot of benefits from us. Such as: saving your address so you can make your Checkout process faster at every transaction. You can also manage your account, change your address, review your current order and see the tracking number. Don’t worry, we will keep your information private.

  • FORGOTTEN PASSWORD

    If your forgot your password, click the “Forgot your password?” on the “Log in” menu.

  • ORDER

    You can order any of our products as long as they are still available. Products in high demand may be sold out quickly, so please note that adding items to your cart, does not mean the items are reserved for you. You will have to checkout properly to make sure you purchase the product.
    Once you have checked out, you may not add more items to your cart. We cannot modify/add products for you; you will have to make a new order again if you do not want to pay double shipping fees.
    Reservations for any of our products are not permitted.

  • PRICING POLICY

    Prices shown on our website are in Indonesian Rupiahs (IDR). Prices may change without any notifications.

  • ORDER PROCESSING

    We reserve the right to not process your order if we are unable to validate your payment due to reasons such as different account holder's name or incomplete payment. We also reserve the right not to process your order if product is out of stock and somehow the system fails/errors. We will refund your payment completely.

  • COLORS

    The color of the products on our website might be slightly different from the real products due to lighting, media display or editing process.

  • PAYMENT & CONFIRMATION

    Payment can be made via Bank Transfer with (number) options: (Diisikan dengan nama bank yang digunakan oleh Rodeo Junior & That’s Donald). You will have to confirm your payment at our website to validate your purchase.
    You can also pay with Credit Card (Midtrans).
    Payment should be made strictly in 48 hours (2 days) after checking out. We will automatically send an invoice with the details of your order via email.
    If you can't transfer and confirm within that time, your orders will automatically expire. You may order again, but we cannot guarantee the availability of our products.
    Confirmation (only for Bank Transfer) should be made strictly after you have paid your order. You can make the confirmation easily by clicking on the 'CONFIRM PAYMENT' link. Be sure to keep your order ID so you can confirm your order.

  • RETURN POLICY

    The products you already buy can be changed/returned with these requirements:
    1. Items you received are not in accordance with items you order.
    2. Wrong type of products.
    i.e you order a t-shirt, but the product that you received was a pants.
    3. Wrong size.
    4. Wrong shipping address because of our neglience.
    Every shipping fee loss will be paid by Rodeo Junior & That’s Donald because of our team’s neglience. It is our responsibility to make our costumers feel safe, comfortable, and to make our costumers trust us fully.

  • BANK ACCOUNT INFORMATION

    Nama Bank : Bank Central Asia (BCA)
    Nomor Rekening : 0840846661
    Atas Nama : PT. Turanggga Kerta Kencana
    Cabang: BCA. Wisma Asia Jakarta

  • REFUNDS

    Refunds will include shipping costs.

  • IMPORTANT NOTICE

    Items should be returned new, unused, unwashed and with all garment tags still attached. Returns that are damaged, soiled or altered are not accepted and will be sent back to the customer.

  • INTELLECTUAL PROPERTY RIGHTS

    All content from Rodeo Junior & That’s Donald website including Software and all HTML and codes are not permitted to be used for any public purposes. Content also includes any graphics, logos, photographs, image rights, video or text displayed at www.rodeojunior.com. Any reproduction, copying, or foregoing of the content are prohibited. To use our content for editorial purpose kindly send an email to cs@rodeojunior.com.

  • COMMERCIAL USE

    This site is not for any commercial use. You may not copy, display, reproduce, publish, create derivative works and sell any content or products within this site. You are prohibited to use our content for any advertising use/commercial use for your own site.

  • AGREEMENT

    You agree that you will be responsible for your activity in this website. If we notice that you were involved in prohibited activities or violations of our Terms and Conditions, we may deny you access to this website on temporary or permanent basis. If you violate Terms and Conditions and we take no action against you, we will still be entitled to use our rights in any other situation where you violate the Terms and Conditions. We are not responsible for losses that are not caused by our faults or indirect losses caused by shipping company or force majeure. We will be responsible for your losses only if we violate our Terms and Conditions.

  • COMPENSATION

    You agree to compensate us fully, defend us and hold us harmless immediately on demand, its directors and officers, from and against all liabilities, claims, expenses, damages and losses, including legal fees, arising from any violation of the Terms and Conditions by you including the use by any other persons accessing this site using your internet account caused by your action or inaction.